Refunds and cancellation

BRINXO is free to play. The only thing for sale is Remove Ads: a single, one-time purchase (not a subscription) that stops the automatic ads in the BRINXO Android app for the account that bought it. BRINXO is published by US Studios.

Bought in the Indus Appstore version (paid through Razorpay)

Remove Ads costs ₹99, shown before you pay. Payment is processed by Razorpay; we never see or store your card, UPI or bank details. The purchase takes effect immediately and stays with your BRINXO account, so it is non-refundable, except:

• you were charged more than once for Remove Ads (a duplicate payment), or
• you were charged but Remove Ads was not unlocked on your account.

In those cases we refund the payment in full. Refunds go back to the original payment method and normally reach you within 5–7 working days after we approve them (your bank may take longer to show it).

Bought on Google Play

Purchases made in the version from Google Play are paid to Google, and refunds follow Google Play’s refund policy. You can request one from your Google Play order history; we can’t refund Google Play payments ourselves.

Cancellation

Remove Ads is a one-time payment with no subscription, so there is nothing to cancel and you will never be charged again. If you close the payment window before paying, no money is taken. Deleting your BRINXO account also removes the purchase from it; this does not entitle you to a refund.

How to ask

E-mail support@brinxo.online from the e-mail address you sign in with, with the subject Refund request, the date of the payment and, if you have it, the payment id from your Razorpay receipt (it starts with pay_). We reply within 3 working days. We never ask for your card number, UPI PIN, OTP or password.

Nothing on this page limits rights you have under consumer law.